diff --git a/resources/language/English/strings.xml b/resources/language/English/strings.xml
index 1061b58e..bfe0d9ff 100644
--- a/resources/language/English/strings.xml
+++ b/resources/language/English/strings.xml
@@ -352,5 +352,6 @@
     <string id="33092">Create a backup</string>
     <string id="33093">Backup folder</string>
     <string id="33094">Select content type to repair</string>
+    <string id="33095">Failed to retrieve latest updates using fast sync, using full sync.</string>
 
 </strings>
\ No newline at end of file
diff --git a/resources/lib/librarysync.py b/resources/lib/librarysync.py
index 22b975c9..90598179 100644
--- a/resources/lib/librarysync.py
+++ b/resources/lib/librarysync.py
@@ -136,9 +136,9 @@ class LibrarySync(threading.Thread):
         if settings('enableMusic') != "true":
             params['filter'] = "music"
         url = "{server}/emby/Emby.Kodi.SyncQueue/{UserId}/GetItems?format=json"
-        result = self.doUtils(url, parameters=params)
 
         try:
+            result = self.doUtils(url, parameters=params)
             processlist = {
 
                 'added': result['ItemsAdded'],
@@ -149,13 +149,13 @@ class LibrarySync(threading.Thread):
 
         except (KeyError, TypeError):
             log.error("Failed to retrieve latest updates using fast sync.")
+            xbmcgui.Dialog().ok(language(29999), language(33095))
             return False
 
         else:
             log.info("Fast sync changes: %s" % result)
             for action in processlist:
                 self.triage_items(action, processlist[action])
-
             return True
 
     def saveLastSync(self):